For after-hours emergencies, please call 304.252.8551.
A member of the On Call team will be available to assist you.

AccessHealth, Your Medical Home

You are the most important person on the health care team. Patient centered is a way of saying YOU are the focus of your healthcare.


What is a Patient Centered Medical Home?

It’s not a house, hospital, or other building. It’s your primary care provider along with a dedicated team of health professionals working together to meet all your individual health care needs.

  1. Comprehensive Care - Your team works together to provide you with a wide range of health care services.

  2. Patient Centered - You will partner and communicate with your healthcare team to achieve optimal health.

  3. Coordinated Care - Your team at AccessHealth can help you manage all aspects of your healthcare needs from specialty referrals, education, after hours emergencies, to transitioning from hospital to home.

  4. Accessible Services - Multiple options of communication to your care team; Same day urgent appointments; reminder calls; around the clock access to a member of the care team.

  5. Quality and Safety - The care team uses evidence-based medicine and current clinical standards of care with a state of the art electronic health record to aid in making informed healthcare decisions with the patient and their family. AccessHealth engages in continuous quality improvement, responds to patient surveys and practices population health management.

You are the most important part of your healthcare team; join AccessHealth in delivering quality healthcare by:

  • Talking with your healthcare team about your needs.
  • Bringing your medication bottles.
  • Informing your team about any healthcare providers you are seeing outside of AH to help coordinate your care.
  • Do your best to keep scheduled appointments, cancel as early as possible.
  • Update your team on any hospitalizations or recent testing.
  • Use the AH On Call team for after hours urgent events/questions.
  • Asking questions if you don’t understand.